As on today’s growing social activity day by day between netizens, BSNL launches new idea to interact with their customers through social media platform for receiving complaints, where this is going to be a big deal or major relief provided for BSNL customers.
Just like for remote areas rather than planning wire based BSNL is planning to go with wireless communication. To make this happen, BSNL is trying to establish many ways to come near to the customer, to make them feel comfortable, PSU facilitates the customer to lodge BSNL Complaints on Facebook or Twitter against an issue, and this new facility is an endeavour to provide best telecom services to all customers.
In general if we want to raise a complaint, we have to write a letter or even you have to call a BSNL compliant toll free number with IVRS system. IVRS is ok, even after if it is cleared, as of now we are complaining BSNL Public Grievance Online Complaint Portal, but now to make customer friendly relation, BSNL came out with an option where you can give / lodge BSNL Complaints on Facebook or Twitter directly, and this complaint is going to be addressed very soon.
As we all informed earlier about, because of Indian telecom brand BSNL, India is going to get a good rank in global coverage area index. BSNL is the company which is going play a big role in digitizing India as part of Digital India project and National Optical Fiber network and is going to bridge the facilities between rural and urban India.
How to Lodge BSNL Complaints on Facebook /Twitter PageTo lodge BSNL complaints on Facebook or Twitter regarding any BSNL Broadband, Landline or any BSNL Services, customer has to submit the following details at the time of posting the complaint on the official facebook or twitter page for speedy resolution.
- Name : BhaXXXX
- Nature of Complaint (Mobile / Broadband / Landline / Billing / Others) : Broadband
- Contact Number : 94XXXXXXXX
- District : Bengaluru
- State : Karnataka
We all know, BSNL is the only trusted PSU in this lightning speed data speed era which is going to be one of the best telecom service providers across the globe. As we all know BSNL is the only company which has its presence across pan India.
With this new launch of BSNL complaint box at social media platform, i.e. facebook and twitter BSNL is going a right direction to gain all our hearts back, So users, who have a problem about your BSNL services, can directly lodge BSNL complaints on Facebook or Twitter and see the resolution through best social media forums.