Being a BSNL customer, I can bet you that, in your association with BSNL any one day you might felt that, in which plan I am, whom I have kept in friends and family list, what is my account expiration date, What is my balance, there are many what’s from a BSNL prepaid customer.
So lets check the process for BSNL Mobile Selfcare Portal for Subscription of Plan, STV, Fand F Numbers Addition, Modification and Plan Changes through Online which is a very good option for prepaid mobile customers.
BSNL MOBILE Selfcare Web Portal Usage ProcessLogon to respective selfcare portal links as mentioned below and follow the process as presented in detail, where this selfcare portal will be offered to mobile users as per zone wise
Enter your 10 digit BSNL Prepaid Mobile Number and click on Get OTP and immediately, you will receive an One Time Password (OTP) password to your mobile number which was entered for enhanced security in order to proceed further login at mobile selfcare portal.
- Special Tariff Voucher
- Friends & Family
Recharge : you can recharge any scratch card of that circle from here
Language : you can change your announcement language to any required from the available languages on selection
Last Call Events : Get your last 5 call details
Select Tariff Plan : you will be displayed the existing plan and allowed to change for any BSNL Prepaid Mobile Plan by deducting the required balance from main account along with instant BSNL online recharge facility
2. SPECIAL TARIFF VOUCHER - you will be allowed for
STV Enquiry : Your existing subscribed STV details will be displayed clearly.
If main balance is lower than required pack price, you have an option to recharge the TOP UP amount at that time by a click on Instant BSNL Online Recharge (Click here to Recharge).
3. FRIENDS and FAMILY allows the following
FNF View : your existing friends and family list will be displayed
FNF Add : you can add a friend number instantly according with plan eligibility
Pyari Jodi : you can add your Pyari Jodi number(Landline Number), if you are in Pyari Jodi Plan
Group Account : Allows to Add, Modify, Recharge to Share BSNL Data Plans between the group of family members.
Prepaid users of Andhra Pradesh, Chennai, Karnataka, Kerala, Tamilnadu can just logon to http://www.bsnlszprepaid.com/webselfcare/faces/login.jspx
Mobile users of Haryana, Punjab, UP West, UP East, Himachal Pradesh, Rajasthan can logon to http://18.104.22.168:8880/webselfcare/faces/login.jspx
With this above process mentioned to be followed at BSNL Selfcare Portal, mobile user can view, activate the BSNL Prepaid Mobile Plans as new or migrate from old plans, Activate Voice, SMS, ISD, BSNL 3G Special Tariff Vouchers, and Friends and Family Numbers with their own hands with out any recharge from open market.
With this new BSNL mobile selfcare portal, BSNL just bridged that gap by making a BSNL web portal available for all Prepaid customers for all their simple requirements with out any move to BSNL Franchisee / Customer Service Centers, and at any time this new BSNL Mobile Selfcare Portal is the best choice for any prepaid SIM user.