Even BSNL is trying to regain its user base in particular to its landline business. This time BSNL has announced that it is extending the Free Night Calling offer to BSNL CDMA / WLL users also with in own network. As this free night calling facility is like a hot cake offer for the past four months, right from its announcement.
Drilling down in to the process, BSNL gives online facility for giving a complaint and escalation matrix if it is not attended properly and assigning a person when you escalate it. The details of the person will be messaged to your mobile immediately and within 48 hrs. your problem will be attended and closed.
BSNL not only offering the new plans under landline / broadband / mobile services, and also options for its subscribers having new facilities at customer hands to choose, it is upgrading its technology knowledgeably. That means BSNL is upgrading its exchanges in the area where the landline density and offering mobile services to the remote areas. To support the mobile services, it is opting for next generation technologies for its exchanges.
This time BSNL extended its offer of free night calling facility for CDMA services also. With this offer the CDMA user can call unlimited free calls from 9PM to 7AM to any BSNL Landline and also any BSNL mobile network. Good option for CDMA users. So all the Postpaid BSNL CDMA Fixed / Limited Users who are in eligible BSNL Free Unlimited Calling Plan, can now enjoy the Unlimited Free Calls with in Own Network to rejoice with their beloved once with Free Billing from 1.9.15.