At present, BSNL levy the instrument charges for NTC and Replacement of instrument at subscribers request with CLIP (Calling Line Identification Presentation) Telephone Instrument from all Normal and Commercially Important Customers (CIC).
BSNL Landline Caller ID (CLIP) Telephone Instrument to Commercially Important Customers (CIC) as Free of Cost with the following conditions.
- CLIP instrument may be changed at free of cost to CICs (Commercially Important Customers), whose has paid last six month bill for landline connection with total amount of Rs.5000/- or above (This includes the amount of Broadband/Combo Connection).
- On receipt of written request from the Commercially Important Customers, BSNL shall be replaced the CLIP instrument to CIC(s) at zero cost after verifying the paid bill amount of last six months.
- CLIP instrument to such CICs customers shall not be changed free of cost again before three years from the date of change of CLIP instrument.