India’s largest Broadband subscriber base telecom operator Bharat Sanchar Nigam Limited(BSNL) has relaunched the special relief scheme “SAMADHAAN” for settlement of disputes in Broadband usage bills of for the benefit of existing and ex-customers of Limited(atleast Startup250) and Unlimited Broadband Plans under Landline services of BSNL.
BSNL has introduced the Special Relief Scheme SAMADHAAN upto 31-03-2010 for settlement of disputes in respect of broadband usage bills, and the scheme was extended from time to time upto 31-03-2013. Now BSNL has decided and relaunch the “SAMADHAAN” scheme in all the BSNL circles across India with some modifications.
However, the amount of relief/rebate granted under this scheme shall be for basic usage amount only and not in respect of service tax thereon, already paid to concerned authorities on billed amount.
The new terms and conditions of BSNL SAMADHAN Special Relief Scheme for settlement of disputed bills of Broadband services shall be applicable for a period of 7 months from 01-09-2013 to 31-03-2014.