16 March 2013

on 69 comments

BSNL Shifting and Name Transfer Charges for Wireline

PAN India largest Landline subscriber base telecom service provider, Bharat Sanchar Nigam Limited has reintroduced the shifting charges for External Shifting of BSNL Landline Connection including Broadband Services and Name Transfer charges of telephone connection for all the Rural and Urban areas across the country on Pan India basis.
BSNL Shifting / Name Transfer Charges for Telephone connection
In earlier BSNL has charged Rs.600 per shift, in view of more services to customer, BSNL has not charging any-kind of charges for Shifting of Landline connection and Name Transfer, at any where across the country, but now BSNL has reintroduced the charges for Name Transfer at Rs.200 per occasion and Shifting of Landline connection at Rs.300 per shift, due to huge increase in operational cost.

BSNL Landline / Broadband Shifting and Name Transfer Charges
Name of Service Charges
External shifting of Landline Connectioin Rs. 300/- per shift
Name Transfer of Telephone Connection Rs. 200/- per occasion

BSNL Landline/Broadband Customers, those who wants to transfer the name from one to another shall submit the duly filled prescribed application form available at BSNL Authorities along with submission of necessary Proof of Identity and Proof of Address.

BSNL has not revised the charges for change of Landline and Broadband Plans. BSNL has also clarified that the new shifting charges which are introduced shall be effective from 5th April 2013, and applicable to where the request for shifting of subscriber's landline is complied within a period of 15 days from the date of receipt of request from the customer, and there is no charges, in case the shift is not completed within 15 days.
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69 comments:

  1. I want to know, how can change the name and address of my land line connection

    ReplyDelete
    Replies
    1. please approach your area concerned bsnl commercial office and submit the prescribed application form for name transfer and shifting address

      Delete
  2. Is there a online form which can be filled out for name transfer and address change ?

    ReplyDelete
    Replies
    1. Can I change my BSNL Landline Plans online or through telephone services?
      If Yes then Please do tell me the procedure to do it?

      Delete
    2. register in selfcare.sdc.bsnl.co.in and change your plans if your south zone, or register in coresponding portal you belongs
      selfcare.ndc.bsnl.co.in
      selfcare.edc.bsnl.co.in
      selfcare.wdc.bsnl.co.in

      Delete
  3. Hi,
    I'm a resident of Bangalore and its been 6 months since I have changed my house. I had given a letter to my local Telephone exchange office requesting Transfer and Change of Address.
    After 1 month, the phone line was shifted to my new house. But even now, the address has not been changed.
    My BSNL bill is going to my old house, and this is a nuisance to the new residents.
    Can you pls tell me how to get the Address changed. The local office is asking me to go to R.T.Nagar office and give a letter. Is this really necessary? Can it not be done through any other means?

    ReplyDelete
    Replies
    1. Thanks a lot for responding. I have registered a complaint through the link that you have provided.

      When you say "it is necessary to submit the requisition at concerned BSNL office", do you advise me to go in person to the R.T.Nagar office?
      Unfortunately, no one even picks up the phone in that office, for me to inquire about the working hours!

      Delete
    2. Hi,
      I'm a BSNL Landline and Broadband customer since many years. Now i shifted my house to a new place, and telephone exchange is different in new place. I have given a request for shifting my connection on 20 march 2013. The officials at new exchange told me that they don't have underground cable (5-pair); it’s about 65 meters distance to my place where new cable should be fixed, if I buy the cable from local market they will fix the line.
      BSNL announces there is only Rs.300 for external shifting of Landline. Please consider my request and do necessary things as soon as possible.
      THOMAS.K.J (My Customer Id: 4016082781)
      Thanks.

      Delete
    3. for change of billing address, it is necessary to submit the requisition at concerned BSNL office, any how please book a complaint for bills

      http://218.248.42.50:8282/appl/customer/index.do?type=telephonecdr&&purpose=billcomplaint

      Delete
  4. Hello Admin,

    I am residing in Bangalore. My BSNL telephone/broadband connection is in my Father's name who is no more. Can you please tell me the details as to how I can have the phone transferred to my name. Also it will help if you could tell me or give me a link as to what are all the documents and forms I need to provide for this change to happen.

    ReplyDelete
    Replies
    1. Hi Admin,

      I do have similar kind of issue with me. I need to transfer it to the person's wife. so as you mentioned above stating 'Certificate/Legal heir Certificate' means can we produce marriage certificate? or if any other is applicable, please let me know.

      Delete
    2. Family members / Legal heir Certificate or Proper person certificate and death certificate is enough to transfer, no marriage certificate is required

      Delete
    3. Submit the following certificates to BSNL concerned office for transfer of telephone/broadband connection.
      1. Name transfer application from office.
      2. Death certificate.
      3. Family Member Certificate/Legal heir Certificate.

      Delete
  5. Hello Admin,

    I am residing in Bangalore.My BSNL telephone/broadband connection is in my name, where i heard there is 20% discounts on bills for government employees, As my father is an government employee.I need to transfere my BSNL telephone/broadband connection to my father's name . Can i know whats the procedures in this case and is there any kind of charges for this....

    ReplyDelete
    Replies
    1. Approach your concerned area BSNL commercial office and submit your Name transfer application for transfer of telephone/broadband connection in your name to your father's name.

      Delete
  6. Hello Admin,

    I has shifted my residence. What is the procedure for shifting the phone to my new address

    ReplyDelete
    Replies
    1. Approach your concerned area BSNL commercial office and submit the shift application for transfer of telephone/broadband connection.

      Delete
  7. I have BSNL landline on the name of my father. My father has died.
    My questions are :
    (1) Can the phone will be tranferred on the name of nominee mentioned in the initial application form for the connection ?
    (2) If Yes, what are documents required, other than Death Certificate ?

    ReplyDelete
    Replies
    1. 1. Yes the phone will be transferred to nominee after submitting the documents.

      2. Documents are Death Certificate, Family Members Certifcate, No Objection letter from Legal Heir.

      Delete
  8. HI Admin,

    I have landline connection in my name past from 3.5 years i am using 750+ plain. now moving to other city for job purpose. i want know where we can transfer name to my own brother because he is staying in with me only . if so what are the documents required to transfer the land line my name to my brother name.

    Thanks in Advance

    Regards,
    BSNL customer

    ReplyDelete
    Replies
    1. Your brothers POI and POA along with transfer application signed by both.

      Delete
    2. What is POA?

      Delete
  9. where I'll get name transfer form by online? please give the link

    ReplyDelete
    Replies
    1. there is no online application for name transfer, approach your area concerned BSNL office and get the application for transfer

      Delete
  10. I am from hyderabad, i am having 2 land lines under the ameerpet telephone exchange, i want to transfer them to jubilee hills telephone exchange with out changing the numbers, is it possible like that please advice.

    ReplyDelete
    Replies
    1. There is no facility like that, surely the number will change, if it transfer from one exchange to other exchange

      Delete
  11. Hi,
    The mobile connection is under my husband's name, but i get a waiver for the mobile bill in my office, can my husband transfer the number to my name by approaching the telephone officer?

    ReplyDelete
    Replies
    1. Yes you can transfer the mobile connection from your husband name to your name by approaching concerned area office and on submitting required documents to BSNL

      Delete
  12. I need to correct tge billing name of my landline bill...how to do that?

    ReplyDelete
    Replies
    1. Approach concerned BSNL commercial office and represent for name correction(if any mistakes in name) or apply for transfer of telephone connection(other name) to which u required.

      Delete
  13. is it possible to change ownership of wimax connection????

    ReplyDelete
  14. I have a BSNL landline connection taken 4 months back. How do I change the connection to the new address to which I am shifting now?

    ReplyDelete
  15. I would like to move my connection from chennai to Bangalore . Is it posible ? what are the procedure ?

    ReplyDelete
    Replies
    1. Approach concerned BSNL office and apply for All India Shift from Chennai BSNL to Bangalore BSNL

      Delete
  16. I have a BSNL Broadband connection and I would like to shift the connection from 11th sector to 10th sector inside KK Nagar Chennai. But when I approached BSNL Exchange KK Nagar, they said like feasibility issue is there for shifting to 10th sector. So now I couldnt do the shift, Instead they suggested for Surrender the BSNL line. Whats the right procedure? Can I wait for shifting or do I need to Surrender.
    Kindly Suggest

    ReplyDelete
    Replies
    1. first confirm about the feasibility, is there any possibility to get the connection in near time or not, if not any chance then move for closure

      Delete
  17. Can I transfer my mobile no to other persons name ?

    ReplyDelete
  18. Documents needed for third party name transfer of landline

    ReplyDelete
    Replies
    1. applications from BSNL along with POI & POA

      Delete
    2. Proof of Address and Proof of Identity

      Delete
  19. Using the line for commercial purpose kindly let me know if there is possibility of change of name incase we are leasing our business

    ReplyDelete
    Replies
    1. yes, you can transfer the name by approaching the concerned BSNL office and apply for Name transfer

      Delete
  20. hi,

    I have BSNL broadband connection (1mbps) under my father's name. I would like to transfer it to my name with upgraded plan (4mbps). Can I do that? and what all docs will be required.

    thanks in advance.

    ReplyDelete
    Replies
    1. Yes you can transfer the telephone connection from your fathers name to your name by approaching concerned area office and on submitting required documents (name transfer applications of BSNL) to BSNL

      Delete
  21. Hi,

    I have BSNL connection in my In - Law's name. I have changed our house and I want the land line to me transfered to new location. My In - law is out of India for some time. He cannot come and sign the letter for transfer. But the bills are getting generated without usage. Can I give a letter for Transfer? Pls help.

    ReplyDelete
    Replies
    1. it is not possible to transfer the name without existing customer, so try to send one scanned copy for ur inlaw via email and ask him/her to send via courier/post after signature

      Delete
    2. I don't want the name to be transferred. I just want the location to be changed to our new location. I had tried the option mentioned above, but since the connection was taken 12 years ago, BSNL people are asking the person to come and sign.

      OR

      Is there any way to cancel the connection and avoid bill generation till my in - law returns?

      Thanks in advance.

      Delete
    3. there is no chance with out customer letter(signature), any way approach concerned area head, and tell him about the original problem and try to connect over phone with your inlaw to know actual problem

      Delete
    4. Thanks for the reply. It helped me.

      Delete
  22. Hi Admin,

    I have changed my residence from Srinagar Bangalore to Chinnappanhalli in Bangalore. I would like to shift my broadband connection. What is the process. I have raised a request via portal. Is that enough or I need to personally visit the BSNL Office? If yes, what all the documents I need to submit or which office I need to visit? Is it the previous address office or the current one?

    Thanks in advance...

    ReplyDelete
    Replies
    1. you have to submit the shifting application personally at concerned bsnl office, so approach concerned bsnl office and submit the same for shifting

      Delete
  23. I have BSNL landline connection for more than 5 years i recently shifted to new flat which belongs to my in laws in the same complex but different building now my phone is dead and line man says since your address is not changed i can not do anything. My question is can i change the address from existing to my inlaws address if so what is the procedure and what documents do i need to submit to BSNL

    ReplyDelete
    Replies
    1. Just submit the shifting application available at concerned CSC of BSNL, and get your telephone services at an early

      Delete
  24. Dear Subscribers,

    Don't u think it is ridiculous on the part of BSNL to charge for just change in the name of the subscribers without shifting......In fact the subscriber does all the paper work like the affidavit and so onnnn...Just cant digest this......Better to disconnect the phone.....

    ReplyDelete
  25. I want to shift my BSNL landline phone to Chennai Stringer Street, Broadway, Chennai. Also I want to change the plan to Sulab Plan. Can I apply online? I am allowed to share the accommodation of my relative free of paying any rent. What are the documents needed. .

    ReplyDelete
    Replies
    1. There is no possibility to apply for shifting via online, so approach concerned BSNL office and submit the prescribed shifting form to authorities.

      Delete
  26. I want to make joint account with my spouse in land line telephone line , what is procedure

    ReplyDelete
    Replies
    1. its required to approach concerned area BSNL office and may submit the requisitions/applications to add your spouse

      Delete
  27. i want to transfer my wimax connection to another state
    is it posssible? if yes then what is the process and how much its charge

    ReplyDelete
    Replies
    1. there is no roaming charges and also WiMAX is available with free roaming, so use wimax connection at all bsnl wimax service areas

      Delete
  28. My father has expired & I would like to change the name of the connection. Along with the death certificate will voyer id will provide as a proof as legal heir

    ReplyDelete
  29. BSNL Phone was in Grandfathers name, long expired, then after many years Grandmother who was living in same house and using same phone too expired and after that even my dad who moved to the same city passed away (he who was living close by). Grandchildren went and Submitted Closure Request with Death Certificate and got stamped paper acknowledgement from local BSNL office. The very next day the phone line went dead. We then cleared all dues until end of that month and then paid for another month post our request just to be sure there was no dues. We did not want any of the Security Deposit as there were problems in getting Legal Heir Certificates and No Objection Certificates from rest of grandmothers living children. So we told BSNL staff that we did not want the Security Deposit back. BSNL apparently continued billing and recently called my sibling about the pending charges. Instead of BSNL refunding the amount due.... which anyway we did not want, they are asking for dues now. Calling BSNL phone customer service number a couple of times and asking them what to do, They suggested not to pay and leave it as is. They said non payment of 3 months bill will result in connection disconnection automatically. Another time a Customer Service Lady responded that BSNL was the one who has to pay you... so you do nothing and ignore. Question - what should be done now? Person in who's name the phone is registered is expired.

    ReplyDelete
    Replies
    1. nothing happened, leave the issue, BSNL will close automatically with non payment

      Delete
  30. I would like to know if BSNL landline /broadband services are available in Navalur area -OMR chennai -and if so whether it can provide connection in Olympia Opaline Apartments (opp AGS cinemas)
    Who are the contact persons in this regard

    ReplyDelete
    Replies
    1. Apply Online for BSNL Broadband Services with Latest BSNL Internet Plans, take a look at
      http://www.bsnlteleservices.com/2015/01/bsnl-broadband-apply-online-udaan-plans.html

      Delete
  31. I am residing in channasandra (near kengri), bangalore.
    I want to shift my broadband connection to hegdenagar, thanisandra,bangalore.

    just wanted to know if BSNL service is available in the new area??

    if yes can it be done online ?? whats the online procedure ??

    ReplyDelete
  32. Hello,
    my land line telephone in the name of my brother, address is my present address,
    I want to change the only name to me, what is the procedure ?

    ReplyDelete