Toll Free /UAN number service on request of customer(subscribers) in case of change of such number(s).
BSNL Competent Authority has decided to charge Rs. 10000/-(Ten thousands only) per month for additional facility over and above the normal monthly charges for Toll Free /UAN number service with the following terms and conditions
- The above voice announcement facility will be provided on the request of subscriber and shall be restricted for internal migration within BSNL only i.e. in such cases only where existing TFS subscriber of BSNL is shifting to another Toll Free number of BSNL or any TFS subscriber is shifting to a new UAN number of BSNL and vice versa.
- In case a TFS/UAN customer of BSNL requests for feeding voice announcement facility in connection with migration to any other operator, the tariff shall be decided by CO BSNL, after receipt of request in this regard from such customer through the Unit concerned of BSNL.
BSNL headquarters has issued all instructions for implementation of Toll Free/UAN Number service charges for Provisioning of Voice Announcement with immediate effect.