BSNL offers Friends and Family(FnF) facility only in some plans of BSNL Prepaid and Postpaid Corporate / Circle Mobile Plans opted by the subscriber under GSM Services according with the tariff. This facility shall be applicable for all new/existing customers of BSNL Mobile Services and this service is provided to the customer at free of cost for activation.
Activation of Friends and Family Numbers in Prepaid/Postpaid Services
1. Customer of all BSNL Prepaid Plans (except Jai Jawan, Pyarijodi) can send SMS as follows
FFE<space>Mobile Number/Land Line with STD code<space> Mobile Number/Land Line with STD code..... to 53733 / 123
Ex:- FFE XXXXXXXXXX XXXXXXXXXX ...... to 53733 / 123Note:- Send the numbers(2 or 5) as applicable according to plan opted.
- After sending SMS to 53733 / 123, Immediately at first, an acknowledge SMS will be delivered as ‘Your request for F&F received and wait for confirmation within 24 Hours.
- Next, if the Format and feasibility to the plan are OK Confirmation SMS will come.
- If Format is incorrect, or Invalid Numbers are found in the sent SMS, it will be rejected and the rejection SMS will also come..
PMF<space><1st BSNL number><space><2nd BSNLnumber> to 53733 / 123PyariJodi Prepaid Plan Customer can activate Friends and Family Numbers by sending SMS
PyariJodi Prepaid Plan customers has to register One BSNL Fixed Landline/WLL number within Home Circle/LSA number in his/her own name to avail 30 Minutes free calls per day by sending SMS as
FFL<space><Landline number with STD CODE> to 53733 / 123
The call charge beyond thirty minutes in PyariJodi Prepaid Plan will be normal call charges as per the plan and in SMS LandLine/WLL numbers to be prefixed with STD code of the Station.
2. Customer of all BSNL Mobile Postpaid Plans has to send an SMS as follows
FFC<space><1st number><space><2nd number> to 53733 / 123The charges for Friends and Family Numbers in postpaid services shall be as per the plans opted by the customer.
Modification of Friends and Family Numbers in Prepaid and Postpaid Mobile Plans
1. For change of Friends and Family Numbers in Prepaid Services, Customer has to send an SMS as follows
FFM<space><old number><space><new number> to 53733 / 123
- FFL number(Pyari Jodi) will be changed by submitting a written request to the nearest CSC, in case the landline number changed of PyariJodi plan customer.
- The genuineness will be verified and recommend the same by CSC for change of Friends and Family Number of Landline for getting free calls of 30 minuted per day.
- BSNL customers will be allowed only one number for a day for change/modification of Friends and Family Numbers, and an amount of Rs.5/- shall be deducted for change of Friends and Family Numbers.
- Prepaid customers should be maintained the balance for an amount Rs.50/- in the main account balance for activation of New/Modification numbers in Friends and Family Numbers.