Last updated: 27 June 2013
on 52 comments

BSNL Friends Family Numbers in Prepaid / Postpaid Mobile Plans

BSNL introduced a new special scheme Friends and Family(F&F) for the mobile users to facilitate the customer  to make voice calls at reduced rates to the selected fixed telephone/mobile numbers of own and other network which is applicable as per the plans opted in Prepaid or Postpaid GSM Services.

FNF numbers activation process
With this new Friends and Family (F&F) special facility, customer has the best way to talk with their beloved ones with a non stop talk at reduced call charges.

BSNL offers Friends and Family(FnF) facility only in some plans of BSNL Prepaid and Postpaid Corporate / Circle Mobile Plans opted by the subscriber under GSM Services according with the tariff. This facility shall be applicable for all new/existing customers of BSNL Mobile Services and this service is provided to the customer at free of cost for activation.

Activation of Friends and Family Numbers in Prepaid/Postpaid Services

1. Customer of all BSNL Prepaid Plans (except Jai Jawan, Pyarijodi) can send SMS as follows
FFE<space>Mobile Number/Land Line with STD code<space> Mobile Number/Land Line with STD code..... to 53733 / 123
Ex:- FFE XXXXXXXXXX XXXXXXXXXX ...... to 53733 / 123
Note:- Send the numbers(2 or 5) as applicable according to plan opted.
  • After sending SMS to 53733 / 123, Immediately at first, an acknowledge SMS will be delivered as ‘Your request for F&F received and wait for confirmation within 24 Hours.
  • Next, if the Format and feasibility to the plan are OK Confirmation SMS will come. 
  • If Format is incorrect, or Invalid Numbers are found in the sent SMS, it will be rejected and the rejection SMS will also come..
Jaijawan Prepaid Plan Customer can activate Friends and Family Numbers by sending SMS 
PMF<space><1st BSNL number><space><2nd BSNLnumber> to 53733 / 123
PyariJodi Prepaid Plan Customer can activate Friends and Family Numbers by sending SMS
PyariJodi Prepaid Plan customers has to register One BSNL Fixed Landline/WLL number within Home Circle/LSA number in his/her own name to avail 30 Minutes free calls per day by sending SMS as
FFL<space><Landline number with STD CODE> to 53733 / 123

The call charge beyond thirty minutes in PyariJodi Prepaid Plan will be normal call charges as per the plan and in SMS LandLine/WLL numbers to be prefixed with STD code of the Station.

2. Customer of all BSNL Mobile Postpaid Plans has to send an SMS as follows
FFC<space><1st number><space><2nd number> to 53733 / 123
The charges for Friends and Family Numbers in postpaid services shall be as per the plans opted by the customer.
Modification of Friends and Family Numbers in Prepaid and Postpaid Mobile Plans
1. For change of Friends and Family Numbers in Prepaid Services, Customer has to send an SMS as follows
FFM<space><old number><space><new number> to 53733 / 123
  • FFL number(Pyari Jodi) will be changed by submitting a written request to the nearest CSC, in case the landline number changed of PyariJodi plan customer.
  • The genuineness will be verified and recommend the same by CSC for change of Friends and Family Number of Landline for getting free calls of 30 minuted per day.
  • BSNL customers will be allowed only one number for a day for change/modification of Friends and Family Numbers, and an amount of Rs.5/- shall be deducted for change of Friends and Family Numbers.
  • Prepaid customers should be maintained the balance for an amount Rs.50/- in the main account balance for activation of New/Modification numbers in Friends and Family Numbers.
2. In BSNL Postpaid Services, customer has to submit a written request to the nearest CSC for change or modification of  Friends and Family Numbers(FNF) on any working time.
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52 comments:

  1. I am Mohan with Andhra Pradesh BSNL Number with 3G Nestham plan.
    Please advise whether FNF is valid when I am in roaming in Chennai?
    I wish to keep FNF to another Andhra Number who is in home network.
    When I am in raoming, whether my call charges will be 15p /min to this BSNL Number?

    ReplyDelete
    Replies
    1. Friends and Family Numbers will not work outside of Home Circle or in Roaming areas

      Delete
    2. Thanks Vishwas.
      Please let me know how can I reduce outgoing call rates while roaming.
      As mentioned earlier, my sim is AP BSNL with 3G Nestham Plan.
      Presently, I am in roam in Chennai.

      Delete
    3. Only ISD STVs will work in Roaming, No other STVs will work in Roaming

      Delete
  2. i have recieved no sms for confirmation of my friends & Family activation.
    what to do?

    ReplyDelete
    Replies
    1. sometimes, confirmation is not coming, so check balance before call and check balance after call or dial to confirm BSNL customer care 18001801503/1503, and also from which circle you belongs to know the ussd code for activation status of F&F numbers

      Delete
  3. i am from Andhrapradesh, one of the numbers(local to andhra pradesh) in my F&F list is in roaming now, how will I be charged if i make a call to that number?

    ReplyDelete
    Replies
    1. Even you friend(FnF number) is in Roaming, the charges will occur as like FNF charges like he is AP

      Delete
  4. How do i deactivate the ff pack. I dont want it any more. Please help

    ReplyDelete
    Replies
    1. Just change the numbers by sending sms or place a request at nearest BSNL office or change the plan

      Delete
  5. Hii..

    I'm using student plan and i forgot which numbers i registered for F&F pack. So, how can i know those numbers?

    ReplyDelete
    Replies
    1. Reply with your circle, approach your nearest BSNL CSC/customer care(18001801503) for enquiry of F & F numbers

      Delete
  6. DO we avail this plan on STD numbers as well?
    Like i want to free two local and one STD number, is it possible

    ReplyDelete
    Replies
    1. No, F & F Numbers are not available

      Delete
  7. Is it possible to convert BSNL 2G prepaid to BSNL 3G prepaid? If possible please send me the procedure to convert.

    ReplyDelete
    Replies
    1. At present there is no need to change the SIM and also not having option for conversion in network, if your want only SIM will replace with 128/256K SIMS, because all the customers are 3G subscribers only, when u are in 3G coverage awith 3G supported Mobile, then 3G services will be automatically activated on your mobile even if you haves 2G old SIM

      Delete
  8. Current no. to activate the service is 53738

    ReplyDelete
  9. Is it possible to have numbers other than bsnl in f n f pack?

    ReplyDelete
    Replies
    1. It is according to plan, some plans allows FnF numbers of other network, and some other are not, reply with your plan

      Delete
  10. Replies
    1. code differs from circle to cirlce, reply with circle

      Delete
  11. Can F n F pack reduce call charges for std numbers also.....if yes how can i start it on my number...please help me out with recharge values

    ReplyDelete
    Replies
    1. At present, reduced call charges for STD numbers will not be applicable in any plan in prepaid & postpaid

      Delete
  12. I have done my STV plan of Rs 42 and i have activated my ff so tht i have charged 50 paise per mint so plz tell me which STV plan it works ff

    ReplyDelete
    Replies
    1. Reply with your circle

      Delete
  13. Hey! I wanna knw if I can activate 4 fnf numbers now and do the other one later???

    ReplyDelete
    Replies
    1. it is not possible to activate another time, so send all 5 numbers at a time

      Delete
  14. What are the charges for fnf numbers??...and also maintenance charges ???

    ReplyDelete
    Replies
    1. it depends according with subscribed BSNL plans

      Delete
  15. I want to change fnf nos. What i will do in pyarijodi plan

    ReplyDelete
    Replies
    1. send amessage as FFM to 53733

      Delete
  16. FFM message sent. But asking ffe mesage.why?

    ReplyDelete
    Replies
    1. if you want to change the landline(pyarijodi) number, you have to approach BSNL office for change

      Delete
  17. for the modification how much amount will be maintain in my mobile .please tell me

    ReplyDelete
    Replies
    1. Prepaid customers should be maintained the balance for an amount Rs.50/- in the main account balance for activation of New/Modification numbers in Friends and Family Numbers, but only Rs.5 has been deducted from main account for modification

      Delete
  18. how to know our existing F & F nos in operation. *124# is not giving the desired results.

    ReplyDelete
    Replies
    1. dial *124# or *124*3# for BSNL Prepaid F & F Numbers Enquiry

      Delete
  19. Can i have this working if I am in Kerala and my friends are in Andhra pradhesh

    ReplyDelete
    Replies
    1. No, this is not applicable, FNF numbers will be allowed only in Home Circle only

      Delete
  20. I could not modify the number
    under f&f nestam plan . What I have to do

    ReplyDelete
    Replies
    1. just visit nearest BSNL CSC to modify the numbers or send an SMS as FFM XXX(Old number) XXX(New Number) to 123

      Delete
  21. In ff plan is it possible to include other network numbers? If so how many other networks number can be used?

    ReplyDelete
  22. In ff plan is it possible to include other network numbers? If so how many other networks number can be used?

    ReplyDelete
  23. I am Binu: I have Tamil Nadu Bsnl sim, If I activate Friends and family. Whether it will be applicable while I am in roaming

    ReplyDelete
    Replies
    1. No it will not be applicable dear........

      Delete
  24. I am from andhrapradesh,right now I am in Karnataka.how come I avail the opportunity of fnf..or is there any special packs for outgoing calls in roaming.

    ReplyDelete
  25. I am in kerala and using per second plan. Can i add std no in my fnf pack?if yes then how many?

    ReplyDelete
  26. Im from jaleel from tamilnadu,
    BSNL plans are highly confusing, In our family we are using 3 BSNL prepaid numbers, all in per second plan.
    i use to recharge Rs. 135/- for all the mobiles for 330 minutes and activated FnF but its not working.
    I recharge twice per month for all three mobiles.
    around Rs. 780/- im spending per month.
    which will be the best plan for me to connect family.

    jaleel27android@gmail.com / 9444644786

    ReplyDelete
  27. BSNL plans are indeed the most confusing plans. Why cann't BSNL enrich the system ?

    ReplyDelete
  28. I am using nesam plan of Tamilnadu circle. Can i add STD landline/mobile number for FNF? Is it possible to add other STD network numbers to FNF plans?

    ReplyDelete
  29. How to clear the Fnf list
    Please help me,im not getting any options to clear the list

    ReplyDelete