Valid Proof of Identity(POI) & Proof of Address(POA) Documents for Acquisition of New Connection

BSNL Valid POI (Proof of Identity) & POA (Proof of Address) Documents for Applying New Mobile, Broadband & WiMAX Connection

Proof of Address (POA) and Proof of Identity (POI)
Proof of Identity(POI) and Proof of Address(POA) is the documents which may be used to verify the aspects of a person's personal identity in the form of a small, mostly standard-sized card.

Now-a-days, Telecommunication has became a part of human life and telecom solutions are getting the most urgent need at any point of time. Major Telecom, BSNL is providing many telecom solutions through various services via GSM Mobile(2G/3G), Landline, Broadband, CDMA(WLL), Leased Lines(Data Circuits), WiMAX(Wireless Broadband), VSAT, VVoBB(Voice and Video on Broadband) and more…

For getting any type of New BSNL Telecom service, customer has to submit the valid documents as mandatory, such as Proof of Identity (POI), Proof of Address (POA) along with CAF, and a photograph of the customer which should be pasted on the Customer Acquisition Form(CAF).

According to DoT(Department of Telecommunications) new guidelines, all operators should process the telecom services after completion of verification of New Customers (especially in Mobile services-Prepaid/Postpaid) with all valid documents.

With the increase in requirements for public security, the following is the list of acceptable documents that can be used when applying for acquisition of new connection which is essential by an individual.

List of acceptable documents by BSNL for Valid Proof of Identity(POI) & Proof of Address(POA) 

Documents for Proof of Identity(POI)
Documents for Proof of Address(POA)
Passport Passport
Aadhar Card by UIDAI Aadhar Card by UIDAI
Arms License Arms License
Driving License Driving License
Election Commission ID card Election Commission ID card
Ration card with photo ,for the person whose photo is affixed  Ration card with address
CGHS/ECHS Card CGHS/ECHS Card
Certificate of address having photo issued by MP/MLA/Group-A Gazetted officer in Letter head Certificate of address having photo issued by MP/MLA/group-A Gazetted officer in Letter head
Certificate of address with photo from Govt. recognized educational institutions(for students only) Certificate of address with photo from Govt
recognized educational institutions(for students only)
Certificate of photo identity ,issued by village Panchayat head or its equivalent authority(for rural areas) Certificate of photo identity ,issued by village Panchayat head or its equivalent authority(for rural areas)
Income Tax PAN card Water Bill(not older than last three months)
Photo credit card Telephone Bill of Fixed line (not older than three months)
Address card with photo issued by Deptt. Of posts ,Govt of India. Electricity Bill(not older than last three months)
Smart card issued by CSD,Defence/Paramilitary IncomeTax Assessment order
Current passbook of post office /any scheduled Bank having photo Vehicle registration Certificate
Photo Identity Card (Of central Govt./PSU or state Govt./PSU only) Registered sale/Lease Agreement
Photo Identity card issued by Govt.recognised educational institutions (for students only) Address card with photo issued by Deptt.of posts ,Govt of India
Cast and domicile Certificate with photo issued by state Govt. like Assam and other states Current passbook of post office /any scheduled bank.
Pension card having photoCredit card statement(not older than last three months )
Freedom fighter card having photoCredit card statement (not older than last three months)
Kisan passbook having photosCast and domicile Certificate with address and photo issued by State Govt. like Assam and other states
Pensioner’s card with address 
Freedom Fighter Card with Address 
Kisan Passbook with Address
Any Customer can apply for BSNL Services (Landline, Broadband, GSM Mobile(2G/3G), CDMA(WLL), Leased Lines(Data Circuits), WiMAX(Wireless Broadband), VSAT, VVoBB(Voice and Video on Broadband) by submitting the above mentioned Valid Proof of Identity(POI) & Proof of Address(POA) Documents.
Enter Your E-Mail for Free Updates
Share This Article

76 comments:

  1. do i need the bsnl landline connection for getting bsnl broadbend connection

    ReplyDelete
    Replies
    1. Yes, broadbend connection is an additional facility on Landline

      Delete
  2. BSNL is better than others.......provides u with nice bandwith....its better than the other telecom services......

    ReplyDelete
  3. Replies
    1. Administrator26 March 2013 06:59

      Pls reply for which connection Landline/Mobile/Broadband

      Delete
  4. I am planning to have a bsnl broadband connection. Can I Trust bsnl..??? Pls. Reply...

    ReplyDelete
  5. Trust bsnl with your eyes closed...using it for more than 2yrs

    ReplyDelete
  6. What will Be The Cost Of Installing A New Broadband Connection For Kolkata Side Area!!!
    Appx. What U Think?/

    ReplyDelete
    Replies
    1. A new BB connection costs as follows
      1. for Landline deposit as Local + STD: Rs. 500, Local + STD + ISD: Rs. 2000
      2. For BB, One Month BB Plan rent as deposit.
      3. BB+Landline installation charges Rs.1000
      4. Purchase of Modem Type-1 = Rs.1400

      Delete
  7. Guys so poa document address should match with address where its being installed? Waiting for answer

    ReplyDelete
    Replies
    1. Yes POA address should match with installation address

      Delete
    2. I have submitted rental agreement as POA. However the official said that agreement paper is expired and asked to renew the rental agreement and come again though I'm living in the same place. Do I have to do that first or can I just take my water bill and submit ?

      Delete
    3. Rental agreement is compulsory

      Delete
  8. i am planning to have bsnl broadband connection at my home, which one is the best and least cost.

    ReplyDelete
    Replies
    1. BB Home Combo ULD 650 is the best home unlimited plans, plaease take alook for unlimited plans
      http://www.bsnlteleservices.com/2012/07/bsnl-unlimited-broadband-internet-home_02.html

      Delete
  9. i am planning to buy a new landline connection with brodband(BB HOME ULD 525).tell me the total cost.also tell me the cost if i'll pay 1 year cost at a time.

    ReplyDelete
  10. Total cost for New LL+BB connection is as follows in Rs.
    1. Refundable Deposit 500(LL)+525(BB)
    2. BB Modem Type-I is 1400
    3. Installation charges in first Bill - 750(LL)+250(BB)

    ReplyDelete
  11. It means i have to pay 500(LL Deposite)+525(BB Deposite)+1400(Modem Type -I)+[750+250(Installation charges in first Bill)]=3425 Rs.
    and also i want yearly subscription of brodband that means=3425+5775 (Annual Payment Option (Rs) [11 x FMC]=5775)=9200...it is correct..please reply...

    ReplyDelete
    Replies
    1. Yes you are exactly correct, LL and BB deposits are refundable and Modem is your own.

      Delete
  12. Nirmal
    I am planning to take a bsnl broadband connection.
    I am a keralite and I am studying in tamil nadu.
    What are all the requirements for taking the connection. What are all the proofs required

    ReplyDelete
    Replies
    1. Submit any one POI and one POA which are mentioned in above article

      Delete
  13. hello admin, i just wanna ask..we have two pc's at home..my brother always downloading movies and games.in her pc..which slows down my internet speed..on pc...is there anyway to slow down hwe bandwith speed....i m using nokia 1600 router...
    reply...

    ReplyDelete
    Replies
    1. there is no such a way to restrict the speed of internet.

      Delete
    2. Technically you can. There`s something called QoS setting. Although it applies to kinds of data traffic ( voice/video/data ) etc , if you google around there should be ways to restrict based on MAC address as well.
      I`m not sure if your router would support it , but Googling should give you the correct answer.

      Delete
  14. PLS HOW CAN I APPLY FOR BRADBAND IN JAIPUR,IS THERE ANY SMS CODE AND THEY CAN COME N DO IT FOR ME CZ I M NOT STAYING IN INDIA,BUT I WANT TO DO IT FOR MY PARENTS ??

    ReplyDelete
    Replies
    1. apply your connection with the following link , bsnl will aproach http://udaan.bsnl.co.in/lead_input_form.php?sourceid=S_1&&sourcetype=UDAAN

      Delete
    2. OK, TNX BUT I ALREADY FOUND THAT LINK THE DAY I POSTED FOR HELP N NXT MORNING EVN THEY APPROCH AND EVN TODAY WE GOT THE CONNECTION TOO..ANYWAY TNX A LOT

      Delete
  15. I have a rented shop. Is NOC from landlord required for a new landline/broadband connection? I was told they need a Rs.100 Stamp paper duly signed by landlord stating that so and so person is using my premises and he has no objection if a BSNL landline is installed. Despite of having "Govt. registered leave and license" doc??

    ReplyDelete
  16. I am currently living in KSA. Planning to return by October middle. I have own flat at Petta, Cochin - 38, Kerala, where I should approach for new land line connection as well as BB connection.

    ReplyDelete
    Replies
    1. Apply your new connection through this
      http://udaan.bsnl.co.in/lead_input_form.php?sourceid=S_1&&sourcetype=UDAAN

      Delete
  17. I want have a BSNL BB (Only Brodband). is it possible or do i have to have Landline +broadband both. plz reply.

    ReplyDelete
    Replies
    1. Broadband is an additional facility on Landline Services, So Landline is compulsory.

      BSNL is offering Rent Free Landline services on applying Broadband connection(650 and above plans )

      Delete
  18. I want to have BSNL BB connection . But I fear of the costs because I live in a rental house. What if I need to shift to another house ?? Will I have to pay a lot ???

    ReplyDelete
    Replies
    1. Shifting charges are only Rs.300 per shift, so dont worry about that, enjoy the services

      Delete
  19. how to find a registered id proof of my bsnl prepaid no.9478025301

    ReplyDelete
    Replies
    1. There is no possibility to find in online, any how you may submit any of the above mentioned POI & POA

      Delete
  20. Can anyone tell me that a Student ID card along with a SBI passbook would be a valid ID proof ? Kindly also tell me is there any provision to get BSNL prepaid SIM online(by courier as no dealer is required)

    ReplyDelete
  21. KVB bank passbook is ok for address prof

    ReplyDelete
    Replies
    1. It may be rejected, because Current passbook of post office /any scheduled bank(Govt bank) will be taken as address proof

      Delete
  22. I submitted the rental agreement. but official said rental agreement is not enough. what are the documents required with the rental agreement copy

    ReplyDelete
    Replies
    1. Rental Agreement is POA(Proof of Adress), you have to submit POI (Proof of Identity) also

      Delete
  23. i want to avail wimax facility in a cantonement area. but the signals are generally weak. how do i know if wimax would work

    ReplyDelete
    Replies
    1. Approach concerned area BSNL incharge and ask to check the signal, whether it is coming or not

      Delete
  24. I want to have BSNL BB connection . But I fear of the costs because I live in a rental house. I have been printed my rental house address on Bank Passbook. Is photo attested on bank a/c passbook can be as ID proof.
    IInd my question :
    I have no any used land line. I am only interested broadband connection. but land line connection is necessary. tell me land line minimum plan and broad band limited plan 1 or 2 gb with speed for patiala city in punjab

    ReplyDelete
  25. sir kindly tell your service person to contact me on 9909960876 i want to have LL & BB 525 plan and is it possible to upgrade my plan as my brother would be coming this diwali so at that time we may need high speed and will be leaving in dec so can i come back to my actual plan of BB 525. Do i have to pay any thing more if i change my plan kindly explain regards Thakur

    ReplyDelete
    Replies
    1. logon to http://selfcare.wdc.bsnl.co.in/irj/portal and place a request for plan change with required plan at any time, then your plan will be changed

      Delete
  26. I have been trying for a broad band connection but while getting connection i was being denied for i was not having any local address proof though i could have provided my company alloted address. My address proof all are of Gujarat state while i have applied for connection in rajasthan. Is it that bsnl dont provide any connection to people from other states.

    ReplyDelete
  27. rent for getting combo uld 900 in dehradun

    ReplyDelete
  28. I have visited Pathanapuram, Kollam District, Kerala BSNL office yesterday(Monday, 13th May 2014) with copy of my passport for a prepaid SIM card to use in BSNL USB Internet modem. I think passport copy can be taken as a valid proof for Address as well as ID as per details you are provided above. My passport contain address of mine at Malappuram district,so the person was not willing to take it as an address proof and issue the SIM. He require a local address or a local persons reference. I told I have a ration card with my name and local address which i can produce it as my Address proof. But still he require local persons reference. I have produced my mothers Election ID Card copy with her sign on it. When i produced it he want her sign on the application form. There is no column in the application form specifying reference person sign. Totally 3 times send back.

    First of all Passport is issued by Central Government which can be taken as a proof for ID and address proof. Which your person is not trusting!!!

    Secondly the Ration Card copy also he can't accept without a third person reference.

    So your person is trusting third person more than central and state government issued cards.

    I am citizen of India, I am not from Uganda or Mars!!! I do accept you should take care of security checks but it does not mean you should torture the customer without proper reasons.

    Worst experience from BSNL, you never care your customers and loose it for favoring private firms and one day your employees realize when you loose the ground in the industry.

    Pathanapuram BSNL Office has such a worst customer care i have ever seen.

    My mother(Senior Citizen) had a BSNL Landline connection which she used to pay the payemnt for a year in advance. Last time after the payment the connection got some problem and visited your exchange and booked complaints many times. Apart from that many times booked complaints through telephone complaint booking. No one turned up for repair for more than a year. After a year she didn't pay the annual renewal payment as the BSNL never repaired the Landline for a year. But BSNL remembered to send her a registered post to make payment!!!

    When she visited the telephone exchange your employee smartly convinced her to cancel the connection and told her they will contact when it is possible to give a new connection!!! What a system and culture of the BSNL.

    What kind of solutions you can provide for such civilized behavior. Who is the concerned person to talk such civilized behaviors? Or it is your employees hobby to kick customers like us a football.

    ReplyDelete
    Replies
    1. complain this issue at below mentioned links for which the higher authorities will be guided the same with local staff
      http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp
      and
      http://portal.bsnl.in/bsnlcca/login.aspx#

      Delete
  29. Hi
    I work in a reputed private limited MNC , staying off my permanent address . For the present address , I can only produce the letter head from the company HR. Can it be accepted ??

    Thank you.

    ReplyDelete
  30. good morning sir.We need a landline connection me BSNL,we stay in an rent house,but our address and id proof is in the different address.

    ReplyDelete
    Replies
    1. get one no objection letter and recent id proof from your house owner and submit the same along with your proof of identity, address proof for getting new connection

      Delete
  31. Hello Sir, I want a broadband connection @Rs545 in Jalpaiguri, West bengal. I already have a landphone of BSNL. I just want to know what will be my expenses for installing the connection including modem and what percentage of discount will i get for state government service.Waiting for your reply.Thanks in advance.

    ReplyDelete
    Replies
    1. BSNL New Broadband connection costs Rs.545 as refundable deposit.
      Rs.2100 for ADSL modem purchase with Wi-Fi (if purchase from outside market, it will be around Rs.2500)
      Rs.250 as installation in first bill.

      Delete
  32. Hello Sir I am the the same person who has inquired about Rs 545 connection. Thanks for your reply but you may have overlooked one of my question i.e what percentage of discount will i get for state government service?.Waiting for your reply.Thanks in advance.

    ReplyDelete
    Replies
    1. 10% discount will be applicable for all government employees(state/central), check this at http://www.bsnlteleservices.com/2013/04/bsnl-20-discount-government-employees-broadband.html

      Delete
  33. Hello, I want to take BSNL broadband connection on my name but the rental agreement is on my husband's name...since we have recently shifted to bangalore which document should i provide for POA....can i submit the official letter head from HR where I work...will the purpose be solved? kindly suggest

    ReplyDelete
    Replies
    1. your employers letter with your residing address will be treated as POA

      Delete
  34. I have an old address in my CGHS card. I am planning on buying a bsnl wimac. Is it admissible as proof of addw?

    ReplyDelete
    Replies
    1. A per rule, in any proof of address, present address is required.
      any how approach concerned authorities and ask, whether it is admissible or not, if accepted, you will be happy na.

      Delete
    2. in some areas, bsnl allows old proof of address along with new owners residence proof with no objection from owner or present address given from employer

      Delete
  35. Can i take a bsnl tamilnadu sim with my kerala id proof

    ReplyDelete
    Replies
    1. it may be possible according with local policies, any how ask with that

      Delete
  36. I stay in a rent house and doing a job. But address proof and Id proof is in the different address. How can I get bsnl broadband connection.

    ReplyDelete
    Replies
    1. take a residence letter from your employer, and no objection from your house owner and enclose ur house owner address proof + your id proof

      Delete
  37. any law which told that photo must have to be clear on address proof ,though for photo id i have my clear pan

    ReplyDelete
    Replies
    1. Your Identity should have to be clear with a photograph and Address Proof is acceptable without photograph also (BSNL Telephone bill is also a address proof which is with out photo)

      Delete
  38. how can an employee avail bsnl broadband connection if he is not staying in his home state?

    ReplyDelete
    Replies
    1. Submit your POI as new employee ID card and POA - as a letter of Residence from your employer

      Delete
  39. Hello sir
    I wanted to ask that I have voter ID card as poi but only rent agreement as poa and the landlord plainly refuses to give any of his proof. So I wanted to ask that is rent agreement alone is sufficient for poa.
    Thanks

    ReplyDelete
  40. Yes rental agreement is taken as POA and your voter is a POI

    ReplyDelete
  41. Hi sir I work in chennai and staying at a rent house .I need a Bsnl BB connection so let me guess these are the documents needed to be submitted ,

    1.Proof of address from landlord
    2.No objection letter
    3.Proof of identity of mine

    but still i have a doubt ,if i use above documents then address mentioned in my POI will be different when comparing with address mention in POA of my landlord.Will they accept it?

    ReplyDelete
    Replies
    1. Its enough for getting new connection. Having different address in POI , your are getting POA from landlord and No objection letter, so approach concerned BSNL office and apply for new connection

      Delete