The importance of customer service may vary by product or service, industry and customer. India's No:1 Telecom gaint Bharat Sanchar Nigam Limited has now commissioned all the SLA based call centers (using CDR system) for handling Landline and BSNL Broadband Complaints and also other data services by extending BSNL Helpline to all customers in a convenient manner with best customer care to enhance their satisfaction directly or with BSNL Portal.
BSNL Online Recharge facilities.
These mentioned BSNL Helpline Numbers are common for all the customers of all the States/BSNL circles (Andhrapradesh, Telangana, Chennai, Karnataka, Kerala, Tamilnadu, Haryana, Punjab, UP(West), UP(East), Himachal Pradesh, Jammu Kashmir, Maharashtra, Madhya Pradesh, Chattisgarh, Gujarat, Rajasthan, Kolkata, Orissa, Bihar, West Bengal, Adman Nicobar, Assam, Jharkhand, North East-1 and NE 2) across India.
BSNL Customer Care Numbers
|Service||Toll Free from BSNL Network||Toll Free from Other Network|
|BSNL Landline Customer Care||198 / 1500||1800 345 1500|
|BSNL CDMA Customer Care||1502||1800 180 1502|
|BSNL GSM Mobile Customer Care||1503||1800 180 1503|
|BSNL Broadband Customer Care||198 / 1504||1800 345 1504|
|BSNL MPLS and Other Data Services||1800 425 1957|
|E-Track Fleet Management Solution||1800 425 1425|
|BSNL WiFi Services||1800 425 5300|
If the BSNL customer hasn't satisfied/solved their pending issues with BSNL Customer Care Services, he/she can book an online complaint at any time to reach BSNL higher authorities at New BSNL Online Complaint Portal.
Telecom gaint facilitates the BSNL customers in a large extent to make Online Transactions over secure mechanism and to avoid hurry to counters for payment of BSNL Bills Online, by login into bill payment portal with registration, or with BSNL Quick Pay Bill Payment with out registration, and the customers can also enquire at these BSNL Customer Care Numbers, about the billing issues of Postpaid Services.
This above mentioned BSNL customer care numbers of all the services are Toll Free Helpline numbers provided with free calling from any network mobile and landline service to be answered to solve the complaint or to lodge a complaint by an authorized person / service representative of a particular service. So BSNL customers feel free to register your complaint now / enquire about existing by dialing Toll Free BSNL Customer Care.