Detailed BSNL MNP (Mobile Number Portability) Procedure through Steps
- At first, the customer have to Obtain Unique Porting Code (UPC) by sending an SMS to 1900 in the format ‘Port Space 10 digit mobile number” (Ex:- PORT XXXXXXXXXX) by sending
to 1900 in case of J&K pre-paid mobile subscriber to get UPC - call 1900 instead of sending SMS.
- UPC allocated to a subscriber shall be valid for a period of fifteen days from the date of request or such time till the number is ported out, whichever is earlier, for all service areas except Jammu & Kashmir, Assam and North East licensed areas the validity for the UPC shall be for a period of thirty days from the date of request or till such time the number is ported out, whichever is earlier, irrespective of. number of requests the subscriber makes.
After getting of MNP code you have to visit the BSNL CSC (Customer Service Center) / Authorized franchisee / retailer to request for porting of your mobile number and Submit BSNL MNP Application Form i.e. CAF (Customer Application Form) available, with required BSNL Mobile Plans and service(2G/3G) and pay the porting fees for processing. (Presently BSNL is not charging any fees for porting into BSNL, Port-in charges will be waived off and actual SIM price will be charged), you will be issued a new BSNL empty SIM card. Upon approval of porting request, whole Porting process will takes a maximum of 7 days for activation.. You are required to change your SIM card in your handset when the old operator got disconnected the number. Once ported the minimum time to stay in that network is 90 days. In case of problem you need to contact the Toll free number 1800-180-1503 or 1503.
After Port-In to BSNL Network, customer can enjoy the BSNL Mobile Services with any new Prepaid and Postpaid Plans along with existing applicability of all Special Tariff Vouchers & AddOn Plans of Voice, SMS, ISD & BSNL Mobile Data Services.