12 July 2012

on 22 comments

BSNL Do Not Disturb - DND Registration / DeActivation Process

BSNL Mobile subscribers of Prepaid and Postpaid services in many are suffering from unwanted telemarketing calls or from telemarketers for the advertisements of their products through mobile in the way of SMS or Voice Call (IVRS Mode).

From 1st January 2011, now there is way with new service DO NOT DISTURB by NCPR of TRAI(Telecom Regulatory Authority of India), which allows all BSNL Mobile Plan Customers to completely block the telemarketing calls or predefined categories on registration with two modes.
BSNL DND Services Activation DeActivation
Customer can set the preferences through the mode of SMS or by IVRS, Bharat Sanchar Nigam Limited has issued the detailed procedure to be followed by the customer to activate BSNL Do Not Disturb(DND) Services at any time in simple steps as follows.

Detailed procedure for Registration / De-Registration for BSNL DND(Do Not Disturb) Services
START0 to 1909 : For Full Blocking(DNC)
START1 to 1909 : Receiving SMS on Banking/Finance/CC
START2 to 1909 : Receiving SMS on Real Estate
START3 to 1909 : Receiving SMS on Education
START4 to 1909 : Receiving SMS on Health
START5 to 1909 : Receiving SMS on Automobiles and Consumer Goods
START6 to 1909 : Receiving SMS on Entertainment/IT/Broad Casting/Communication
START7 to 1909 : Receiving SMS on Tourism and Leisure
STOP<Option> to 1909 : For Stopping existing option(s)
STOP to 1909 : subscriber will be de-registered
START2,3 : combination of different preferences but separated by comma (,)

BSNL Mobile users(Voice and Data) including MNP customers may also can make a call on toll free short code 1909, terminating on the respective WS Call Centre and select his/her preference for register, deactivation or change the preference through the IVRS.

Customer can change the preference once chosen, at any time on expiry of three months from the date of registration or last change of his request. The request for all registration / change / deregistration has to be done from the same telephone number for which registration/change/de-registration has been requested. BSNL Prepaid Mobile Customers & Postpaid Services can check the status of Registration and DeActivation at http://pcpr.bsnl.co.in for Do Not Disturb (DND) services.
Enter your Email Address for Free Updates

22 comments:

  1. I have registered for Full Blocking, But i want to receive E-ticket SMS from KSRTC, From My bank for ATM and other changes and also railways.
    which is the option that i should select.

    ReplyDelete
  2. This only stops promotional SMS/call, still you can get transactional SMS.

    ReplyDelete
  3. I have registerd in BSNL for fully blocked category a week back, still i am getting promotional SMS, i checked customer registration status in TRAI website and my number was still not updated. I called 1909 they dont have proper information and blidly saying that u need to wait for 45 days???
    bsnl is becoming so pathetic and also TRAI should take action on BSNL for not following its regulations.

    ReplyDelete
    Replies
    1. DND services will activate fully after 45 days from registration

      Delete
  4. I G V PRABHAKARA RAO, MOBILE NO 9441563096 have registered in BSNL for fully blocked category,still i am waiting,i checked customer registration status in TRAI website and my number was still not updated. This is very bad delay.In view of the above i will send scores of SMS to 1909 no use.
    Please send sms from AIRF & YESWECAN. Matter may be treated as most urgent.

    ReplyDelete
    Replies
    1. 1909 will active after 45 days from date of registration

      Delete
    2. h .ramakrishnan24 May 2013 at 17:03

      I am struggling to stop unwanted calls and SMS ffor the past one year.

      BSNL complaint care registers each time and the calls and SMS are not stopped.

      After some time the complaint is also clsoed automatically and SMS is send for this

      H.Ramakrishann

      Delete
  5. I sent SMS to 1909 as complaint against a landline number asking to Invest in SBI schemes. The SMS came back. SMS sent was in the format COMP TEL NO XXXXXXXXXX, dd/mm/yy, Time hh:mm

    ReplyDelete
    Replies
    1. dial 1909 from your mobile to completely block the telemarketing calls or predefined categories for DO NOT DISTURB services by NCPR of TRAI(Telecom Regulatory Authority of India).

      Delete
  6. I am milanpreet singh i have registered my no. But now i am sendind msg to stop dnd but reply is coming from server that YOU ARE NOT REGISTER TO DND

    ReplyDelete
    Replies
    1. Dial 1909 now and register for DND again, there is no charges to be incurred

      Delete
  7. I have registered my mobile number under fully block category. The customer registration status shows that it has been registered. But I am still getting promotional SMS. What do I do?

    ReplyDelete
  8. i have already registered for DND full blocking. But i have still received SMS from no. 57171 and they are charging Rs. 3.0 for three days. I have tried many times no 1909 but call not matured.

    ReplyDelete
    Replies
    1. Go to your nearest BSNL customer care office and ask them to block 57171. they will do it and within 2 days it will come in effect.

      Delete
  9. I am dialing 1909 but call is getting disconnected. Also i sent sms to 1909 but no response. Called customer care 1503 but also not satisfied by their response. Saale chor hai saare bsnl wale...

    ReplyDelete
  10. Its waste service i am irritating every minute getting lot of service sms, deactiving so many tines still there is no use stupid BSNL and 1909 service beter to movie another network........

    ReplyDelete
  11. all type in capital letters for example -: ( START0 )

    ReplyDelete
  12. NO ANY RESPONSE ..REQUESTED FOR DND {FULLY} BUT STILL GETTING USELESS MESSAGES.
    NEERAJ VERMA..PATNA
    9471454885

    ReplyDelete
  13. I have been receiving UCC in the form of SMS since long despite my cell no. 9831048608 was registered with DND and despite lodging on line complaint on 05-03-2015 vide complaint no. 1C05354525 and also referring the inaction at 190918-03-2015. The portability was changed from AIRTEL to BSNL which seems to have a wrong decision.

    ReplyDelete
  14. use app on android to send to TRAI AUTOMATICALLY - search on google Play store "India Against Spam-AwardWinner" INSTALL APP and then mark any spam sms - it will send complaint to trai automatically.

    ReplyDelete
  15. Satyavir Singh15 July 2015 at 16:16

    I got myself registered thrice for getting DND service activated and each time I was given a docket no. I was told to wait for a week.After a week I get a message saying that my docket no. so and so has been closed. I keep on getting the irrelevant and dirty messages. It seems the staff of BSNL has been hired by the so called tele marketing companies.

    ReplyDelete
  16. receiving share related marketing calls from Indore despite clear intimation of DND services.

    last call from mobile no +91736647005 on 04-08-2015 at 9.55 am. Calling person denied , when ask, to delete name over phone from their mailing list.

    ReplyDelete